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UX Consultancy in Australia & New zealand

Business

Class

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User

Experience

Specialist UI & UX expertise for: Enterprise & B2B SaaS product teams

The last thing your business needs is subpar UX.

ExperiencePoints is about building exceptional businesses. We’re experts in UI design & UX analysis. That’s the point – we know that fixating on design aesthetics or notions of interface elegance can distract from UX’s ultimate endgame: delivering a bottom-line return to business. That’s our speciality. We combine business thinking with process optimisation and detailed design to create user experiences that build exceptional businesses.

We call it business-class UX.

CLIENTS

Delivering business class UX to big names

Levno logoFMG logoToyota logoMassey University logo
Expertise

Business class
UX with a better bottom-line.

user interface

Craft The Foundation

Build a rock-solid foundation with clear navigation, responsive design, and a cohesive design system for an exceptional user experience.

Navigation
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We design intuitive pathways for users to navigate the product efficiently, including clear menu structures and logical pathways aligned with user needs and workflows.

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Facilitates faster and more efficient user journeys

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Reduce user frustration and abandonment rates

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Increase engagement and satisfaction

Design Systems
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We help establish consistency in design elements such as colours, fonts, and interactions across the product to create a cohesive and familiar experience for users.

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Consistent and cohesive user experience across the product

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Increase efficiency and scalability in design processes

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Streamline collaboration and communication among design teams

Responsive Design
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We ensure your design works seamlessly across different devices and platforms, including desktops, tablets, and mobile devices.

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Seamless and consistent user experience across devices and platforms

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Increase accessibility and reach to diverse user demographics

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Enhance brand reputation and customer satisfaction

USER EXPERIENCE

Master the User Experience

Go beyond the surface. Level up your User Experience to streamline workflows, boost productivity, and reduce errors.

Dashboards & Data
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We design informative and visually appealing dashboards to present complex data and metrics in a clear and actionable format, facilitating informed decision-making.

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Improve data comprehension and decision-making

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Enhance productivity and efficiency in data analysis

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Greater user satisfaction with data presentation

Workflows & Tasks
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Map and optimise user workflows within the product to streamline tasks and interactions, reducing complexity and enhancing productivity.

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Streamline processes and reduce task completion time

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Enhance user productivity and satisfaction

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Reduce error rates and rework in task execution

Forms & Information Capture
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We design intuitive and user-friendly forms to collect information from users efficiently, minimising errors and friction in the data input process.

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Higher completion rates and accuracy in data collection

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Improve user experience and satisfaction with form interactions

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Reduce friction and errors in data input process

Error Handling
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We craft clear and helpful error messages and recovery paths to assist users when they encounter errors or issues.

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Improve user recovery from errors and issues

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Reduce user frustration and support requests

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Enhance user trust and confidence in the product

Onboarding
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We design a smooth onboarding process to help users quickly understand how to use the product and its key features.

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Faster product adoption and user proficiency

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Reduce learning curve and time to value

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Increase user retention and satisfaction

Projects

Designs that connect

Levno

Intuitive farm app monitors on-site factors crucial to productivity

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FMG

Digitising dozens of paper forms into a single user-friendly digital tool

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Screenshot of a custom designed application
Why We Exist

Agencies love talking about delightful user experience, but that’s a chat for those at the back of the plane.

Sure, your interfaces should look good, but the higher-value conversation is how an optimised user experience translates to user productivity and efficiency. So, we’re taking a stand against superficial design and excessive ornamentation.

It’s time to bring business heads to UX design and celebrate designers and engineers who are as passionate about usability, process optimization, and productivity as they are about aesthetics. Because user experience is meaningless without business impact.

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Mark Easton
Founder & Director
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Lucas Woolf
Head of UX